I recently had a lot of plumbing work done at my home. I want to pass on my thanks to your business and my gratitude and thanks to the three plumbers that attended to my job.
For starters, your response to my initial enquiry was handled promptly and professionally and you followed up with an agreeable timeframe. Equally, the initial assessment / quote by Shane was conducted in a professional manner. The two plumbers who carried out the work were courteous and went about their job in a similar professional manner. Shane returned once the job was complete, presumably to make sure all was done as requested. The job site was left tidy, the job itself was excellent and I have nothing but praise for the quality of your staff and the quality of your service.
You are to be commended for running such a professional business; one of the best business experiences I can recall.
G Fogden - YASS
Our gas wood log heater decided that it was no longer going to work on Tuesday 21 July, it was -3 that night. On the morning of Wednesday 22 July, we called Priority One Plumbing and Electrical to get a person in to hopefully fix our heater. Shane was the individual who arrived promptly but unfortunately advised us that there was nothing that could be done to save the heater. Shane then proceeded to assist us to order the correct replacement heater, along with all of the ‘bits and pieces’ needed to have it installed. Shane was incredibly patient with a very cold and cranky me.
When our heater arrived, it was James who was the individual who picked up our new heating unit and arrived at our home to install it, assisted by Harry. Both James and Harry were incredibly effective and efficient in the manner that assessed the job, pulled out our old heater, installed the new one, and did a complete clean up to finish the job. I cannot recommend these individuals highly enough. They are an absolute credit to your company, to the point that I have no hesitation recommending your company and these individuals in particular to all of my family and friends.
Thank you so much Shane, James and Harry.
PS: Could you please let Shane know that Storm the dog is doing well. She had minor anxiety but is doing much better now
Hi there many thanks for you quick service, we had our Gas heating yesterday the man who came to do the job was very nice and helpful, we felt sorry for him getting up on people's roofs in this weather
The work is completed and as much as I can see, the ground all looks very good; Ken and Brian were very good, they kept me informed with the progress at all times and the site was left clean and tidy, I will recommend your company to other people, and use you again myself
Thanks for all of your help today. As Belle said, you seem highly competent and very helpful.